FAQ

What is Elaneer Payasam / Tender Coconut Kheer Mix?

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Elaneer Payasam is a traditional South Indian chilled dessert made with tender coconut, cardamom, and coconut milk. Our mix combines coconut milk powder, coconut water powder, freeze-dried tender coconut flesh, and cardamom, so you can recreate this authentic dessert at home in minutes.

How do I prepare Paanam Elaneer Payasam?

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Mix the contents of one 100g pack with 1 litre of milk (dairy, 3.8% fat, or your favourite plant-based alternative). Bring to a brief boil while stirring until it reaches a smooth, velvety consistency, then serve chilled. Garnish with roasted cashews and saffron for a festive touch. One 100g pack makes a 140ml serving for 7-8 people.

What are the ingredients and allergens?

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Ingredients: coconut milk powder (coconut extract, hydrolysed starch, acidity regulator: tricalcium phosphate E341iii), coconut water powder (coconut water, maltodextrin), freeze-dried young coconut flesh, and cardamom. No added colours, preservatives, sweeteners, or flavourings.

May contain traces of tree nuts, gluten-containing cereals, and soy due to shared production facility equipment.

Is Paanam Elaneer Payasam vegan?

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The dry mix itself is 100% plant-based — coconut milk powder, coconut water powder, freeze-dried coconut flesh, and cardamom contain no animal ingredients. To keep the final prepared dessert vegan, simply use a plant-based milk alternative instead of dairy milk when preparing it.

Where is Paanam Elaneer Payasam made?

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The mix is crafted in Madurai, India, following a traditional South Indian recipe, then imported to our EU base in Hamburg, Germany, for distribution across Germany.

How should I store it, and what is the shelf life?

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Store the unopened pack in a cool, dry place away from direct sunlight. Once opened, reseal tightly and use within a few weeks for best flavour. Check the best-before date printed on your individual pack.

Which sizes are available, and what is the price per kilogram?

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Paanam Elaneer Payasam is available in a 100g pack (€7.49, equivalent to €74.90/kg) and a 500g bundle pack of five 100g packs (€32.99, equivalent to €65.98/kg).

Where do you currently ship?

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We currently ship exclusively within Germany. Orders over €29 qualify for free standard shipping.

Can I return or cancel my order?

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Yes. As an EU consumer you have a 14-day right of withdrawal from the date you receive your order. Because our products are sealed food items, this right applies only while the original packaging and seal remain intact and unopened, in line with EU food safety rules. Defective, damaged, or incorrect items can always be reported for a resolution, sealed or not. See our Refund Policy for full details and the model withdrawal form.

How can I contact Paanam?

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For orders, shipping, and general questions, email info@paanam.eu. Our registered business address is Weidenkehre 18, 21149 Hamburg, Germany.